Microsoft Has Four Different Products Called "Copilot"
This is the single biggest source of confusion in the Microsoft AI ecosystem. When someone says "Copilot," they could mean any of four completely different products. Understanding the difference is the foundation for everything else in this module.
1. Microsoft Copilot (Free Web Chat)
This is Microsoft's free AI chatbot, available at copilot.microsoft.com or built into the Windows taskbar and Edge browser. It is powered by OpenAI's GPT-4o model. Think of it as Microsoft's answer to ChatGPT — a general-purpose AI assistant you can ask questions, generate text, create images, and have conversations with. It does not connect to your files or email. It does not know anything about your organization. It is a standalone chat tool with a Microsoft coat of paint.
2. Microsoft 365 Copilot (Paid, Integrated into Office Apps)
This is the flagship product and the one most professionals care about. It costs $30 per user per month on top of your existing Microsoft 365 subscription. This version lives inside Word, Excel, PowerPoint, Outlook, Teams, and OneNote. The critical difference: it has access to your actual files, emails, calendar, and organizational data through the Microsoft Graph. When you ask it to "draft a presentation about Q3 results," it can pull real data from your spreadsheets and emails.
3. Microsoft Copilot Studio (Build Custom Copilots)
This is a low-code platform for building custom AI assistants — sometimes called "bots" or "agents." IT departments and power users create specialized Copilots that connect to company databases, internal tools, or specific workflows. If your company has a custom chatbot on the intranet that answers HR questions or helps you submit expense reports, it was probably built with Copilot Studio. Most individual users will never touch this directly, but you may interact with Copilots built on it.
4. GitHub Copilot (For Software Developers)
This is a code-completion and programming assistant built into development environments like Visual Studio Code. It suggests code as you type, explains existing code, and helps debug problems. Unless you write software, this product is not relevant to your work. We mention it here only so you are not confused when developers at your company talk about "Copilot" and seem to be describing something completely different from what you use.